Terms of Service

Last updated October 23, 2026

These terms apply to businesses that create a LEADROVA account. By creating an account you agree to them.

The service

LEADROVA answers customer texts for your business, texts back missed calls, books appointments if you use them, sends reminders and follow-ups, and (for dealerships) helps you prepare payment estimates. You choose how much the AI assistant does and can turn it off or take over any conversation at any time.

Your responsibilities

• Only message people who contacted your business or gave you permission to text them. No purchased lists or cold outreach.
• Honor opt-outs. Replies of STOP are processed automatically; don't re-add those numbers.
• Keep your business facts, hours, prices you allow to be shared, tax rates and fees accurate. Payment estimates are calculated from the settings you enter, and you are responsible for them.
• Follow the laws that apply to you, including telemarketing, consumer-finance, recording-consent and privacy laws.
• Keep your login secure and tell us about unauthorized use.

Estimates are not offers of credit

Payment and lease figures are estimates for discussion, subject to credit approval and to your own review. LEADROVA is not a lender, a dealer management system, or a substitute for your contracts and disclosures.

AI output

The assistant follows your settings and is designed not to quote prices, payments or promises you haven't approved, but it can make mistakes. Review conversations, choose Approval first if you want to approve messages before they go out, and step in when needed.

Billing

Plans are billed monthly after any free trial. You can cancel at any time; service continues to the end of the paid period. If payment fails, the assistant may be paused until it's fixed. Carrier and usage fees may apply as described in your plan.

Acceptable use

No unlawful, harassing, deceptive or spam messaging. We may suspend accounts that put customers or carrier standing at risk.

Liability

The service is provided "as is". To the extent the law allows, our total liability is limited to the fees you paid in the three months before the claim, and we are not liable for lost profits or indirect damages.

Contact

Questions: leadrova.support@gmail.com.